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All questions are test-level difficulty and focused solely on helping you pass. Each individual exam program establishes their own break policies. During the exam, you may not access the following types of personal items: mobile phones, headphones or headsets (wired or bluetooth), handheld computers or other electronic devices, pagers, watches, wallets, purses, briefcases, backpacks, bags, hats (or other head coverings), bags, coats/outerwear, books, notes, notebooks, study guides, pens/pencils, contact lens solution and lip balm, food or tobacco products, weapons of any kind, or any other materials not specifically approved. There are several ways online proctored exams are secured to maintain the integrity of the exam. Government-issued name change documents with government ID. The current hotspot technology is not ideal for maintaining a reliable and consistent connection for candidates’ testing sessions. Once you are on the scheduling page, select “At a home or office” as the exam option to schedule an online proctored exam. A. During the exam session, you are not allowed to use exam-specific materials or scratch paper, erasable whiteboards, or any other physical writing object, such as a pen, marker, or pencil. What about touchscreens? During your OnVUE exam, you may have the option to use a built-in digital whiteboard feature to do scratch work or take notes. This is the same capability that is available in testing centers as well. The proctor will also create a case for you in our system outlining what happened; standard protocols regarding test revocation will be followed. If your session is terminated or invalidated after you’ve already completed the exam, please submit a help request to PTCB to investigate. Breaks are not allowed during the exam for any reason. Can I read questions aloud during OnVUE exams? Candidates who have a scheduled appointment to test during the COVID-19 closures have the option to choose online proctored exam delivery or reschedule their in-person exam appointment, depending on test center availability, through their Pearson VUE Account. A. If you are experiencing a longer delay, there may be a problem with your photos or your internet connection. Q. Personal support. Can I adjust my font size during my exam? Are there any geographical restrictions for taking an online proctored exam? (For example, an exam starting at 9 a.m. local time would be followed during the next hour with exams at 9:15 a.m., 9:30 a.m., and 9:45 a.m.). Follow the prompts in the application to complete the required check-in steps. Pearson VUE continues to deliver exams at some independent third-party test centers still operating in the US. My proctor hasn’t started my exam yet. Please visit, Certified Compounded Sterile Preparation Technician (CSPT), Advanced Certified Pharmacy Technician (CPhT-Adv), Controlled Substances Diversion Prevention Certificate, Technician Product Verification Certificate, Pharmacy Technician Stakeholder Consensus Conference, I want to be a Certified Pharmacy Technician (CPhT), I am a Certified Pharmacy Technician (CPhT), Become a PTCB-Recognized Education/Training Program, Discounts on Official PTCB Practice Tools, PTCB-Recognized Education/Training Program Directory. Q. Please remember to review any program-specific ID policies on your exam program’s homepage prior to your appointment. Including 4x full-length practice PTCB exams. I completed a pharmacy degree. If your identification is not considered valid, you will not be permitted to complete your exam and will forfeit all fees. My exam suddenly stopped. Proctors may interrupt candidates if there is any suspicious behavior or rule violations, and take appropriate actions. Online proctored exams are available to U.S. residents only and are not available to individuals residing outside the U.S. Are exams delivered via online proctoring more difficult than exams delivered at test centers? Q. For optimal performance, a reliable and stable connection speed of 3 Mbps down and 2 Mbps up is required. We have several areas of advice to help you get the most out of your OnVUE testing experience. A. Sometimes, it’s to offer a reminder (no talking) and sometimes it’s to investigate something (show me the room, your desk, etc.). Q. Find a quiet, distraction-free area in your home or office to take your exam. However, candidates typically have more success when testing on personal computers rather than on their work computers. If your phone starts ringing or beeping during an exam, you should ignore the notifications. A. To allow time for the check-in procedure, please be ready when the check-in window opens 30 minutes before the exam start time. What are the protocols if my internet connection is disrupted during an exam or the proctor asks me to restart my application? Please do not read the questions aloud and do not cover your mouth or attempt to hide your face or move it out of view of the webcam. We require that you test in an enclosed, private space that allows you to maintain a strong and stable internet connection. Policies covering OnVUE testing differ from those that apply to test center delivery because candidates must agree to allow themselves to be recorded in their own space and to having artificial intelligence (AI) and other advanced technology techniques applied. Are OnVUE testing policies different from test center policies? Q. How do I schedule an online proctored exam? Please reach out to our customer service team via. We take steps to ensure that every testing experience is a good one, but we still stop your exam if the rules aren't followed. We ask that you please be patient with us as our teams are checking in candidates who are in the queue. Learn more. During the exam, you may not access the following types of personal items: mobile phones, headphones or headsets (wired or Bluetooth), handheld computers or other electronic devices, pagers, watches, wallets, purses, hats (or other head coverings), bags, coats, books, notes, or any other materials not specifically approved. (For example, an exam starting at 9 a.m. local time would be followed during the next hour with exams at 9:15 a.m., 9:30 a.m., and 9:45 a.m.). After you finish the test, you may be asked to complete an optional on-screen evaluation. You must store personal items away from your testing space for the duration of your exam. You may not receive any assistance from other individuals while taking the exam, and you may not allow other individuals to see the computer screen that presents the exam questions. Please also be sure to review your exam program’s policies related to accessing personal items during the break that have been stored (with the exception of comfort aids and medication, which you may access without permission during the exam). Learn more. Q. Make sure to do the required system test and exam simulation before exam day.*. Please ensure that your desktop is clean and that you are not within arm’s reach of books, notepads, sticky notes, papers, pens, pencils, and other writing instruments/objects. We currently do not support or allow tablets and touchscreens. Upon closing the application, all of the proctor’s “view-only” access is automatically removed. Candidates are required to provide real-time photographs of the testing environment. You will need the registration ID from either your exam confirmation email, rescheduling email, or reminder email from Pearson VUE. Similar to proctors at a testing center, online proctors ensure testing rules are followed, but they also must ensure candidates follow some additional protocols for an online exam. If your phone starts ringing or beeping during an exam, you should ignore the notifications. What type of identification will I be required to present? Tools to focus on the areas you need to improve. Q. Once you have clicked the Begin Exam button: Being late is not an option. The exam you are scheduled to take will appear once you log in to your account under “Open Online Exams.” Select the exam link and then select “Check-in.” If the “Check-in” button is not available within 15 minutes of your exam appointment time, please contact your. Q. If the proctor cannot contact you via chat or voice during the technical issue, they will attempt to call you at the phone number you provided. May I take the Pharmacy Technician Certification Exam (PTCE)? Q. To gain CPhT certification with PTCB, pharmacy technicians must meet eligibility requirements, which include a passing score on the Pharmacy Technician Certification Exam® (PTCE®). Q. You are permitted to have a beverage during your exam. If you are taking an OnVUE exam, you are not permitted to wear a face mask during your exam to ensure a proctor can monitor you carefully during your testing session to protect the integrity of the exam. PTCB PTCE 2020 Exam Guide. Which exams are available for online proctoring? At test centers, a surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. It may take up to five business days to resolve, and the resolution for each case is determined on a case-by-case basis. You will be able to start checking in for your exam 30 minutes ahead of your scheduled appointment time. Are exams delivered via online proctoring more difficult than exams delivered at test centers? Q. Q. I get to work with an amazing group of people and I play an integral role in making sure the pharmacy runs smoothly. What are the exam rules on personal belongings? As a Certified Pharmacy Technician (CPhT), you can work more effectively to support your pharmacy team and provide superior patient care. Most technical issues can be avoided by completing a system test in advance. Q. Once you've completed all of your required check-in steps, you will see a page that states, “You are almost done with the check-in process”. The PTCE is available at Pearson VUE test centers nationwide and online through the OnVUE testing platform. If you raise your hand and a proctor does not reach out to you, you may be experiencing a connectivity issue that is blocking our system’s ability to contact you. Proctors may interrupt candidates if there is any suspicious behavior or rule violations, and take appropriate actions. These testing locations are cleaned and disinfected frequently, follow government guidelines for social distancing, may require face masks, and limit the number of individuals in the test center at one time. A. How do I schedule an online proctored exam? If a test taker appears to be in violation of any test taker policies, the proctor may shut down the test taker’s exam. There is no difference in the level of difficulty between the exam offered in test centers or online proctoring. How do I check in for my test on exam day and download the software? Learn more. You may not be allowed to reschedule your test appointment, and you may forfeit your test fee. You must check your program’s specific policies on this page to find out if you will have breaks during your exam. Candidates will receive a confirmation email after scheduling an appointment. Pharmacy Technician Certification Board (PTCB), Use the best internet connection possible, Tips for capturing your photos on first try, Creating a support ticket with Pearson VUE, Additional Policies and Frequently Asked Questions, Do not take your exam in a setting with a corporate firewall (including VPN) or alert your Network Administrator to the. 890+ exam-like questions. You are held to these policies and other testing expectations. You can click the Check-in to start exam link if you are within 30 minutes prior, to 15 minutes past your appointment time. Most issues can be avoided by completing a system test and ensuring that you meet all system requirements in advance of testing. Special Reduced Fees . What type of identification will I be required to present? If you do not successfully close out of the program at the end of the exam and leave the view of the camera, an exam proctor may interpret that as a testing violation as they cannot see your exam status or content. Provided there is a slot available, candidates are able to schedule and take their exam on the same day. Q. Have your acceptable identification available so that the proctor can verify your identity. Access Quizzes Now PTCB Test Prep is the leading online course that trains you to become a licensed, professional pharmacy … However, candidates typically have more success when testing on personal computers rather than on their work computers. Can I take my exam using a corporate/work computer? To maintain PTCB certification, CPhTs must recertify every two years. If the behavior continues, a proctor may be required to revoke your exam session. Ready to check-in for your exam? Coronavirus (COVID-19) Update: Online exam delivery is offered for all PTCB credentials. A. Can I still take my exam via online proctored delivery if my computer system does not pass the system test? What are the exam rules on personal belongings? Candidates must complete the registration process for OnVUE exams through our Pearson VUE candidate website, where you must accept various policies in order to continue with scheduling. Most technical issues can be avoided by completing a system test in advance. Under “Open Online Exams,” select your online proctored exam. Customized quizzes. All communication with the proctor is done in English, unless you see the "Select proctor language" page during the scheduling process. Yes. Candidates without a face mask will be denied testing services at a test center. Please note that we are unable to accept the following IDs for an online proctored exam: Minors who are under the age of 18 are permitted to present a valid student ID as a form of identification. You may not copy/paste or attempt to remember test questions or test answers from the exam, and you may not share or discuss any or all of the test questions or test answers you saw or viewed during the exam with anyone. General communications between OnVUE and Pearson VUE servers, Microphone/webcam functionality and permissions, Unzipping and launching of the secure browser, Locate your downloads folder and reopen the OnVUE application, Recomplete any requested check in steps and then click next. The proctor cannot answer questions related to test content. A minor’s guardian must also present a valid ID and provide verbal consent during the check-in process. Please note that, if you need to use your cell phone during check-in, you may do so. When does recording start/stop? You must cancel or reschedule your in-person exam at least 24 hours prior to your appointment time. What does the current system test check for? If you experience any problems or distractions or if you have other questions or concerns, you may click the chat icon, and the proctor will assist you. Our credential program enables technicians to work more efficiently with pharmacists to offer safe and effective patient care and service. We ask that you please be patient with us as our teams are checking in candidates who are in the queue. Since the exam is administered by the Pharmacy Technician Certification Board, it is usually referred to as the PTCB Exam. A. PTCB and its vendors who support testing will have access to some or all of candidates' exam sessions. Pass4sure training materials are always up-to date to ensure your exam … A. Our PTCB test prep was created for candidates who want to prepare quickly for the PTCB exam. Who will have access to my online proctored exam session? Before scheduling an OnVUE exam, please review our, Once you have verified that your computer meets system requirements, you can begin the scheduling process by, Once you have successfully scheduled your exam appointment, you will be sent a confirmation email that will provide you with your appointment details and important information for exam day. Beginning May 4, PTCB is offering online proctored exam delivery of all PTCB credential exams. In-person testing is available on a limited basis at some test centers. Please reach out to our customer service team via chat if you require assistance. The test results will help to determine the level of Math review needed for success in the prep course and the PTCB exam. As a CPhT, you can work more effectively to support your pharmacy team and provide superior patient care.. Please verify that your name listed on your confirmation email matches your identification. See country-specific face mask exceptions for the United Kingdom. If you feel uncertain about the online proctored testing experience, we recommend that you schedule your exam at a traditional test center. The exam session is recorded including check-in until completion of the exam. The proctor will start your exam upon verifying that your testing space and ID meet our requirements. To assist candidates authorized to schedule their appointment to take a PTCB exam during the COVID-19 test center closures, PTCB has automatically extended Authorization to Schedule (ATS) time periods for a minimum of 60 days for certain candidates. Candidates receiving extensions will be notified by email. Q. We strongly encourage you to read the system requirements and ensure you meet them. Your exam session will be monitored by a Pearson VUE proctor, and your session may be recorded, both audio and video. Candidates must complete the registration process for OnVUE exams through our Pearson VUE candidate website, where you must accept various policies in order to continue with scheduling. The preliminary score report provided to you at the end of your exam is preliminary and is not an indication of your official exam result. A. Online Proctoring (OP) is a great option if you prefer the convenience of testing from the comfort of your home or work office. If you experience any issues during the system test or find your system does not meet our system requirements, please log back into your account to reschedule your exam. ( COVID-19 ) Update: online exam delivery is offered for all PTCB credentials PTCB offers to... Respond to the unpredictability of test center availability, candidates typically have more when... Scan either during check-in, you will be asked to complete your exam not... Prohibited, as is the same day. * revoke the testing environment its vendors support. 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